Recent content by minnrider

I am aware there is a 10% penalty for cancelling a reward ticket and having the points redeposited into your account. Does this still apply if Amtrak changes your reservation due to a new departure time? I booked a reservation on Sunset Limited train #2 departing Tuscon, AZ at 8:53am and just...

A second Twin Cities to Chicago train is sorely needed and long overdue. I quit using Amtrak long ago for traveling this route due to the increasingly unreliable timekeeping of the Empire Builder over the past decade. Because of this, passenger numbers have been on a downward trend at MSP for...

I've noticed that same glitch when trying to book a through ticket to San Diego from the westbound Chief with a connection in either Fullerton or LA. The coach fare is significantly higher than the business fare. Another thing is I am unable to book a through ticket from Williams, AZ to San...

Does anyone know if there's a pedestrian bridge from the Dearborn, Michigan Amtrak station to Greenfield Village/Henry Ford Musuem? They are very close to each other, but separated by the railroad tracks. I couldn't find a clear answer to this after doing an online search.

I have been looking in Amtrak.com at the Grand Canyon (Maswik Lodge) to Flagstaff shuttle connection to the westbound Southwest Chief provided by Groome Transportation. The Chief has a scheduled departure of 8:38 pm from Flagstaff and the shuttle connection arrives at 8:15pm when booking a...

Is there a direct phone number to Amtrak Customer Relations? I've searched high and low without success to find one. Otherwise, calling 800-USA-RAIL has a long wait time just to get an agent who then transfers you to Customer Relations with probably additional wait time.

I recently sent an email to Amtrak customer relations regarding broken air conditioning in my sleeping car on a recent trip, which resulted in very warm and uncomfortable conditions. I received an acknowledgement that my email was received. I'm curious how long I should wait for a response...

I am aware that Amtrak in San Francisco is nothing more than a curbside bus stop with no shelter. I suppose this can be tolerable on a nice day during daylight hours, but what about being dropped off on a rainy day or in the middle of the night in a possibly sketchy area? I think of the late...

I have been aware for some time of how expensive Amtrak sleeper fares have become, but continue to be shocked at the level of increases, which seem to be never ending. I have been pricing one-way Empire Builder fares between St. Paul, MN and Whitefish, MT for upcoming months through October...

This could have been due to disabled train 7 from a couple days prior as you noted, thus causing a lack of equipment. It's hard to keep track of the multiple cancellations that have happened in the past couple of weeks.

I was wondering if train 8/28 which would have departed Seattle/Portland on 3/30 was cancelled. The status for this train at MSP for 4/1 shows cancelled. Did it leave Seattle/Portland on 3/30 or was it cancelled enroute? It don't recall seeing any alerts about it.

What happened to train 8/28 of the 30th? It didn't show up on train tracker and train status shows service disruption for MSP on the 1st. Was it cancelled? Delays and cancellations are so common on the Empire Builder route, that I seldom ride it anymore compared to past years.

There are 17 direct flights daily from MSP to Denver with fares as low as $79 each way. Taking Amtrak from MSP with an overnight in Chicago would take 48 hours compared to a 2-hour flight. Driving to Milwaukee to avoid the overnight in Chicago would still be journey of over 24 hours. Plus...

I'll be in a sleeper on the westbound Chief traveling in June from Flagstaff to L.A. with a scheduled departure of 8:38 pm. Assuming a slight delay, do they serve dinner past 9 pm?

My concern is that it wouldn't be a valid ticket. When I checked the e-ticket receipt, it showed points used as 'null'.