Recent content by NTL1991

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    Airo - Amfleet I replacement Siemens Inter City Trainsets (ICT)

    I'm all for the added redundancy that a Diesel loco would provide to trains running under the wire here on the NEC. This time of year is especially bad when trees pull the wire down and your tin cans Amfleets are struggling to retain their heat. I remember #66 that was dead on the Hell Gate for...
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    Amtrak strength test

    I have heard of a couple of candidates not passing the new strength test, but both were very small-framed young women. I believe they can reattempt in one year if they don’t pass, assuming a position is available and they’re selected as a candidate again. When I hired on (Station Services) it...
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    Acela 21 (Avelia Liberty) development, testing and deployment

    Test extra 874 is on its way up the corridor now. PHL 09:10 NYP 11:15 NHV 13:00 BOS 15:35 From what we’re hearing, testing will be between Westerly and Cranston Interlocking on Tuesday and Wednesday, daylight. Can’t confirm a time at this point. Consist: 2102 3251 3605 3606 3607 3351 3608...
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    The Amtrak Coca-Cola train

    I’ve seen it a few times up and down the corridor. It’s not a bad looking wrap, IMO. It’s always funny seeing passengers’ reactions as the train pulls into the station. Phones come out, pictures get taken. I really wish we took advantage of more of these advertising opportunities. Not just...
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    AEM7 Retirement

    Have we heard who the new owners in RI are? I've heard the State of Rhode Island and Keolis/MBTA being thrown around as possibilities.
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    Regional Business Class Seat Assignments Rolling Out 10/14/19

    Thank you. I can also confirm that seat changes in Arrow can in fact be made by call center agents after the travel segment is lifted.
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    Regional Business Class Seat Assignments Rolling Out 10/14/19

    I’ve heard from conductors that they can change seat assignments after the fact. I am not sure if passengers themselves can through the various touchpoints. The seat assignment itself is actually just an SSR (special service request) field in the PNR, which is separate from the travel segment...
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    Regional Business Class Seat Assignments Rolling Out 10/14/19

    That is certainly your right; this is the Internet after all. I’m not interested in risking my employment by posting the October 9th Employee Advisory titled “NER Business Class Seat Assignment Rollout- October 14, 2019” here. The PSN will be released in coming days. This is simply a heads-up...
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    Regional Business Class Seat Assignments Rolling Out 10/14/19

    This is for all Northeast Regionals. Incidentally 65/67 are the last trains to be activated. They rolled out the Acela FC assignments in stages like this, and from the front lines it seemed to work as smoothly as it could, so it seems they’re doing it exactly the same way. I would not be...
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    Regional Business Class Seat Assignments Rolling Out 10/14/19

    Here comes phase 2 of the seat assignment initiative. Assignments will be activated in ARROW starting October 14 through 25 for travel on/after January 11th. Seat will be automatically assignment at the time of payment. This can be modified through the website, mobile app, ticket agent or...
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    Business class on 66/67

    It’s been the 48100 club-dinette cars just about every day. I remember only a handful or two of days where it’s deviated this past year.
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    Communication Regarding Schedule Changes

    Yes, the ACN system has gotten very good, and it definitely makes our lives easier in Ticket Land when passengers come in already knowing about the change. Its not too bad when times have been changed to later than what they originally booked, but when its earlier, oh then you have your issues...
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    Checking up on Amtrak's (lack of) ADA compliance

    Well I have to hand it to them... Sent the email on Thursday (didnt receive a reply yet), and the property manager from RIDOT is here with a contractor going over installation options. Kudos to them for the quick response... Well see how long itll take to get them installed.
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    Checking up on Amtrak's (lack of) ADA compliance

    One stop east of Westerly, we have issues with Kingston too... Despite spending over $40 million for full high-level platforms in Kingston, Rhode Island, the station building owner, RIDOT, still has not addressed one major issue. None of the four entrance doors (large 8 tall wooden doors) to...
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