Recent content by zoebnj

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  1. Z

    Can't figure out how to cancel our rail passes.

    Thanks for the advice! Called yesterday--said a two hour wait, so they would call back--called back maybe four hours later, then on hold for twenty minutes, then cancelled and refunded very efficiently in two minutes. sad that we can't do the trips, though.
  2. Z

    Can't figure out how to cancel our rail passes.

    We bought passes during the sale and planned to travel in September. But we are in our 70s and with the Delta strain being so much more infectious, even vaccinated it doesn't seem like a good thing to do right now. But having trouble with the website--it wants reservation numbers to cancel--it...
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