I don’t think Congress should provide any more funding without insisting on the replacement of the entire Board and the executive suite. The problem at present is not lack of funding. It is lack of competent management. They have the incredible inverse Midas touch. All that they touch turns into stinky mud.
Scared to death I am about fall travel as we have a family trip booked on the SWC, EB and CS that was booked due to our sleeper being removed on the CZ. I am so hoping they do not change the dates of service; with our luck so far the day we are scheduled for will the day dropped!
I am right near Beech Grove; need to go help them fix my sleeper car so we can get back on the CZ!
I am no pro but the 640 car sounds like a transdorm sleeper where crew and passengers share the top level and bottom is generally reserved for crew (noted by the use of "40" in the car #). The 330 on the SWC is the base consist sleeper car, most likely won't see that disappear unless they sub in a transdorm sleeper and boot bedroom folks. Most likely won't happen but seems to have been observed recently in this thread.
It is a transdorm and all transdorms are Superliner IIs. Most Superliner IIs are unrefurbished and, while newer, appear much older and more worn than the Superliner Is which have all been refurbished.
I hadn't been checking sold out or not for CZ around the 29th on or before the 6th so I don't know what it looked like at that time. Just trying to do my part and add a log to the speculation fire
So now we know what's so apparent about current Amtrak management style...
That certainly goes without saying.I don’t think Congress should provide any more funding without insisting on the replacement of the entire Board and the executive suite. The problem at present is not lack of funding. It is lack of competent management. They have the incredible inverse Midas touch. All that they touch turns into stinky mud.
And have the Cafe be " Out" of most items!
But if they travel in coach, their reservation won't be cancelled!
No, they do not offer meal vouchers in the dining car anymore since they closed it off to sleeper pax only.
Not necessarily. Our Southwest Chief No. 4 bedroom reservations for June 28 couldn’t even be downgraded to coach because the train was sold out!But if they travel in coach, their reservation won't be cancelled!
It would be a helpful gesture but what do you think under the current management regime?
Supposedly, they are. Amtrak claims they’ll put an order out in 2024. But before that, putting the cars in the deadline at Beach Grove back in service, and doing a comprehensive mechanical rebuild on all Superliners is essential. Amtrak could also order Viewliners which isn’t a bad idea. They’re nice cars.
I was just downgraded for my 9/18 from CHI-EMY. The first agent I spoke to was utterly useless and rude ( 'too bad, so sad' kind of attitude). Upon receiving a second email about downgrade, I called again because I was worried our second bedroom had been bumped also. Second agent was extremely helpful, ensured the fare difference refund was processed, and more importantly assured me that we would still be provided the meals that our original booking had entitled us to and that if we had any issues with that on board to call them. My plan is to print out all documents to take along, i.e. original ticket (yes, we were booked in two bedrooms!), downgrade email notice, and new ticket. Hoping there's no issues....
This is not what an Amtrak agent told me when I called in reference to my recent downgrade. She assured me that we would still be entitled to meals and if we had any problems on board to call them. We'll see.....
Well that’s promising. I hope it works out for you.
Be sure to request a large inconvenience transportation credit voucher for such a horrific downgrade. This usually cannot be done until the trip has been completed. Also you did the right thing to call back and get another agent who was apparently much more understanding. You are entitled to sizable compensation.
Did you have two people booked in two bedrooms and were switched to a single bedroom? That would explain why you still get meals - two people in a single bedroom are both entitled to meals.
I took them up on it. We had to. We are going from Portland, Maine to Boston to NYC to Chicago to Denever to Emeryville to LA to San Diego to LA to Flagstaff to Chicago to Washington to Boston to Portland.
No, we had 4 people booked in 2 bedrooms. My in-laws arriving from the UK will stay in the bedroom and hubby and I will be riding coach. Cancellation was an option, but the trip was for the folks benefit, so since they still have a bedroom, we'll press on as planned.
