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I finally gave in and called. Took two tries. The first time, I was under the impression Customer Relations was open for a few hours after business hours and called just after 5 (Eastern). I asked for Customer Relations,was transferred and heard the repeated message that agent are still...

Some employers actually prohibit employees from working "unauthroized" overtime. If Amtrak does so, the employees are in a position where they must both close out/clean the cafe/dining car to Amtrak's standards and do so without triggering overtime. Depending on what they are specifically...

I suppose that is one up side of the flex meals. Less opportunity for equipment failures or problems obtaining an ingredient. Since they are pre-made, as long as the microwave or convection oven (which ever they use) is working, and there is a way to refrigerate the meals prior to preparation...

As of a few weeks ago, the desers were brownies or butter cakes- both of which I liked (not 4 star restaurant, of course but tasty). I can't remember which desert came with which entry.

I scheduled a weekend trip from Wilmington, DE to NYC this coming November. Oddly, Acela was actually cheaper than NE Regional Coach, so I book Acela (both ways). No significant difference in travel time at that distance, but (from what I hear) slightly nicer seats and no need to search for a...

All- The bag was, in fact at Wilmington Station. Strange, because the other potential trains for it to come in on arrived before mine and I do believe the baggage attendent checked for it the night I arrived. To avoid parking issues, I needed to go by the station on a weekend and the first...

Is there some sort of parcel service, perhaps not as fast as UPS (etc) which you could use to ship stuff from Florida to Boston? Perhaps there are moving companies which will transport just a few boxes?

Have my bag back. Someone in another thread suggested checking at the station to see if it showed up. Unfortunately, there is no way to call the station (only number I could find was the general Amtrak number) and I had to wait 'til the weekend to avoid parking issues (I come into my office on...

Look at how much you can consolidate- no need for it to be "neat" inside the suitcases or bag. Could any of the carry-ons fit in the large suitcase? Spending a night in DC would give you also give you a chance to see how things can be consolidated before you start shipping stuff. One thought-...

I road the Cardinal round trip few weeks ago and while "Flexible Dining" wasn't exactly 4-star Restaurant quality, I was pleasantly surprised. I will say I found the french toast a little "tough" (hard to cut with plasticware), but the omelette was fine. I found the spare ribs tasty and liked...

How is that handled at the destination station when the passenger is ready to claim their bag? I assume for stations where passengers walk up to a "baggage" counter, the passenger just presents the claim check and is given the luggage not even knowing it was on a different train. I'm curious...

I have. Checked bag in Chicago 7/16. Not on train when I got to destination (Wilmington, DE). Long story short, Amtrak said I needed to fill out a "lost and found" form - the same one I'd fill out if I left it on a bench on Chicago instead of left it at baggage check. I don't have much...

During a recent trip traveling through Chicago, I saw a number of the new locomotives hooked to trains at Union Stations, which appeared to be waiting for passengers (and which had a mix of the Venture and Amfleet/Horizon cars)

I could actually walk there from my office (though I doubt I can do much more than ask... I do have my claim ticket for that purpose. Security-wise, they won't let me actually look wherever they store luggage).. However, I could not walk back to my office with the baggage (simply too heavy-a...

Perhaps- but Amtrak should be able to tell me that, and I should not have to go to the train station to see if its there. Far too heavy to carry back to my office, and parking is tight in the area. I'll try by phone again tomorrow. On the up side, I did get a form response to my e-mail to the...

Actually, it looks like the Cardinal actually left before the CL, so there would not be much point putting it on the CL if the reason was to get it out of Chicago. I attempted to call the station today- Amtrak no longer provides station phone numbers on its website. Google searches all...

I'll check, but you'd think it would be easier for them to just put it on the Cardinal (which goes direct to Wilmington from Chicago) than to put it on the CL or LSL then transfer it again. Then again, that assumes logic is being used.

Y'all had previously answered some questions prior to my Cardinal/Texas Eagle trip (Wilmington, DE to Springfield and back) and asked I report back. I reported on my outbound trip on the thread with the questions, but rather than find that I figured I'd start a new thread about by return trip...

Arrived in Springfield today, so I figured I'd report in.... Unfortunately, I have to start with a gripe. My train station had a power outage (obviously not their fault). They wouldn't let anyone in the station and instead had everyone us an emergency exit from the platform (which is on the...

Thanks for the answers, particularly the suggestion re snacks- anyone think I'll have difficulty if I put a drink and a bag or 2 of chips on my carry on as I leave the Met Lounge to go from Chicago to Springfield. I'm actually more concerned about the Springfield to Chicago leg, since it...