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    Lake Shore Limited to Empire Builder connections

    We are overnight in Seattle and then to LAX for another overnight and on to San Diego. If we miss the EB we can go the next day and cut back our SD time a day or stay in CHI for a day or two and switch to the SWC. Not sure how much of a bath we would take fare wise if we switched to the Chief...
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    Lake Shore Limited to Empire Builder connections

    Looks like there is a corridor that runs between the North and South tracks. Is that okay to use for passengers? Looks like it would take close to the same time to navigate that as it takes to go from the lounge to either set of tracks. If we have 15 minutes and our SCA stages us as first off...
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    Lake Shore Limited to Empire Builder connections

    I have a couple of questions that maybe some of you can answer. We are doing our 4th annual around the country trip this coming September. Our first two long distance trains are the Lake Shore Limited and the Empire Builder. We have always scheduled a hotel to layover between long distance...
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    Phone Support Hold time

    I have used the call back option at least 10 times over the last 3 plus years I have always been called back. In fact, once we were sitting in CUS and I could not accept the call. They called me back a second time.
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    Albany/Rensselaer baggage storage

    This would for sure beat sleeping with our suitcases! :)
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    Albany/Rensselaer baggage storage

    Here's a question hopefully someone can answer. We are on 449 next September and we start in Boston. No checked bags. We used points for this, 689.00. Got lucky. On 12/15 the roomette price dropped from the 689.00 rate to 452.00. We modified our tickets and got 11000 points back. Then on 12/21...
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    Buy Points and get Bonus Points

    I believe you are correct. We just purchased tickets for a 10 train trip next September. All the points paid trains are on one reservation and cash paid on a second.
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    Upgrade/Companion/Lounge Coupons: seeking, available, questions

    I think I saw part of my question answered but not sure so....To figure the price of a roomette when using a companion coupon I would get the price for a roomette for 2 and then deduct the coach class cost for 1 from it? If yes, does anyone know which coach class price gets deducted? They are...
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    Upgrade/Companion/Lounge Coupons: seeking, available, questions

    We will be travelling in September of 24. I was told we can use the coupons to purchase tickets for that travel up until the January 2024 date.
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    Upgrade/Companion/Lounge Coupons: seeking, available, questions

    I called and was told that those are purchase by dates.
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    Upgrade/Companion/Lounge Coupons: seeking, available, questions

    This past September we attempted to use 2 upgrade coupons on the Acela. The agent said that we had used 2 10% off coupons and therefore we could not use the upgrade coupons. I asked if he could back out the 10% off coupons and charge us the difference. He said he could not unlike the agent that...
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    Upgrade/Companion/Lounge Coupons: seeking, available, questions

    They are treating the travel by dates as purchase travel by dates. Hopefully there are some low buckets by or before 1/15/24.
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    Upgrade/Companion/Lounge Coupons: seeking, available, questions

    Travel must occur by those dates. :(
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    Upgrade/Companion/Lounge Coupons: seeking, available, questions

    We have 4 companion coupons that must be used by 1/19 and 2/10/24. We are not travelling until September so we need to wait until we get the companion round trip coupon from FNBO in March. If anyone needs any of these, let me know.
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    Why and how often are trains run completely backward?

    We were on the Acela this past Saturday. We stopped less than a mile from the platform in Washington. There was a problem with the lead engine. The train was going to be limited to 75 mph. By the time we reached Philly we were about an hour and a half late and falling even more behind schedule...
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    Crescent discussion

    What is early in the morning. We were on it this past Thursday and Friday. Left at 0955. We had to eat all our meals in our roomette, that sucked. Not much scenery and no mingling with other passengers.
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    Lake Shore Limited discussion

    Today's axle count is 56. We are behind the engines. Had to go through 5 coaches and a Cafe car to get to the diner.
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    Modifying/canceling a reservation

    Check stops beyond Chicago on the SWC for a roomette. You may be able to spend 8 to 10 hours in coach and then switch to a roomette.
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    Email/Text Notification of Ticket scanning?

    You are absolutely right about past experience, only our third year. Did they have the call back feature in those past years and did it work? It has worked all three years for us.
  20. T

    Email/Text Notification of Ticket scanning?

    I called APGR and was told these emails are a relic from B4 etickets and IT has not bothered to correct the issue. He also put me on hold and verified what RPA said about no longer cancelling subsequent legs of a reservation if a leg does not get scanned. He said they would send an email saying...
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