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  1. R

    Amtrak delays 2023 H2 - 2024

    In dealing with Amtrak it appears that you have to have a bag of tricks and one of the items in the bag of tricks is to know that you are apt to get better compensation from Amtrak Customer Relations than from Amtrak Customer Service. Customer Service doesn't inform customers about this so it...
  2. R

    Southwest Chief discussion Q4 2023 - 2024

    It is distressing to read about the problems that occurred on your trip and the fact that Amtrak let you down. If Amtrak was a legitimate business entity, you would be receiving a call from someone in senior management and an investigation would be undertaken to find out just what went wrong...
  3. R

    Amtrak Dining and Cafe Service discussion 2024 H1

    I rode the Crescent as a sleeping car passenger from New Orleans to New York in 2011 and again in 2012. Then my wife and I were sleeping car passengers on the Crescent in May 2019 after the Crescent got a brand new viewliner 2 dining car (It was no. 68018). The food was great on every trip but...
  4. R

    Anthony Haswell passes

    I understand from some posts on other lists that Anthony Haswell, founder of the National Association of Railroad Passengers, has passed away at the age of 94. He was certainly an instrumental figure in the preservation of railroad passenger service when it was going down the tubes fast . He...
  5. R

    Amtrak Dining and Cafe Service discussion 2024 H1

    Let me see if I understand this correctly. The Crescent will have a new viewliner 2 dining car with table cloths and fresh flowers and will be serving flex meals on plates. Are we supposed to be impressed? Is this some type of a joke?
  6. R

    Texas Eagle discussion

    I remember that I avoided riding the Texas Eagle for a number of years. I didn't think the scenery would be very good. I expected the ride to be long, tedious and boring. But then I finally took the Eagle. What a nice train and what a pleasant ride. Good crew. Great dining car with nice...
  7. R

    Texas Eagle discussion

    Third world railroading at its best. When are they going to add a gondola with folding chairs to the consist?
  8. R

    San Francisco/Emeryville, CA

    I will second the suggestion of the Powell - Hyde cable car line. It has been quite a while since I boarded at Powell St. and I can't recall how long the wait can be there. Be aware that the wait at Fisherman's Wharf can be long and tedious, up to a couple hours in my experience so factor that...
  9. R

    Texas Eagle discussion

    There is no traditional dining on the Texas Eagle (except west of San Antonio) unless it has been miraculously restored. I assume that Aramark has a facility in San Antonio which might help if Amtrak cared to ask. Probably Sysco also.
  10. R

    Happy National Train Day!

    According to a post on the RPA hotline which I saw after my initial post, National Train Day was started by Amtrak in 2008 and continued each year until about 2015 when it was dropped from Amtrak's official marketing budget. It is still celebrated by a number of organizations but is not...
  11. R

    Happy National Train Day!

    Happy National Train Day! Some may remember it. It usually took place on or around May 10th.
  12. R

    Sightseer Lounge etiquette

    Back in the day, pre-Amtrak and pre-VIA, and in the early days of those entities, it was customary for the conductor, usually accompanied by a trainman, to set up shop in a set of seats in one of the coaches and they took care of their paperwork there. The other benefit is that they tended to...
  13. R

    Amtrak Dining and Cafe Service discussion 2024 H1

    As I recall, Amtrak grits are plain grits but are often served with a big glob of butter in the middle of them which I like since I fortunately don't have allergies to butter. I assume you can request grits with no butter added. Hopefully some of the grits experts in this group can provide...
  14. R

    VIA Ocean discussion

    We are told in discussions on the NEC that many people, especially in Europe, don't seem to mind riding backwards. I doubt this would go over well on the Ocean.
  15. R

    VIA Ocean discussion

    As late as 1987, if I recall the date correctly, the Ocean was turned, car by car, on a turntable near the VIA station in Halifax. This was a tedious process and I believe it was discontinued when the loop track at the container terminal became available.
  16. R

    Southwest Chief discussion Q4 2023 - 2024

    This must be Amtrak's version of "Chutes and Ladders" if I can recall the name of the game correctly. At least Amtrak is providing passengers with "alternative transportation" right back to where you started just as if you never left. A true time machine.
  17. R

    Southwest Chief discussion Q4 2023 - 2024

    There is an Amtrak Alert concerning the Southwest Chief: "Service Disruption: As of 2:54 PM MT, due to a freight derailment, Train 3 will terminate in Albuquerque. Customers due to travel past ABQ should deboard in Lamy and board Train 4 back to their original destination."
  18. R

    Amtrak Dining and Cafe Service discussion 2024 H1

    In looking at a few Amtrak menus in my collection it appears that grits probably disappeared from the Lake Shore menu when the Diner Lite service was started. This is what I gather from looking at a 10/2017 Lake Shore diner-lite menu. Menus from a few years earlier when the heritage dining...
  19. R

    Amtrak Dining and Cafe Service discussion 2024 H1

    In traditional dining, pre-Covid, grits appeared to be a standard item on all long distance Amtrak trains and I have also had them on the Empire Builder and the Lake Shore, probably on the Coast Starlight as well. I am not sure when they became a standard item on the Amtrak breakfast menu. I...
  20. R

    Amtrak Dining and Cafe Service discussion 2024 H1

    That is very true but it would be nice to know that you can obtain things because they are on the menu and not at the whim (or non-whim) of the particular crew.
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