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That's for sure about the refunds. We had a non-working toilet in our bedroom and I have tried unsuccessfully for a refund, all they want to give out is a voucher which we can't use as this was a once in a lifetime trip

Thanks I have sent via snail mail a letter twice so far and have received no response. Will try to email it

Is there a number other than the main reservation number to request a refund and report a problem on a already taken trip? Thanks

Do they ever update and/or replace sleeper cars? The ones we just had on the Silver Service both north and southbound were pretty worn

Just curious as to why folks prefer the trains for long distance as opposed to planes

Also does he bring you coffee in the morning or do you go somewhere to get it

Is that still the case? Thanks

Do you only get water on the silver Star no soda,?

Thanks. Any recommendations bof s place to get a grinder near club scrl

Thanks did not know that

Does the star leave southbound from any certain track at Penn?how far in advance do they post track numbers on the board?

Don't know who the sea or .Lca are but there were a lot of staff hanging in the sleeper lounge on the meteor Wednesday. Do people normally tip the cabin attendant up front or at the end?

Guess I'm still bringing some donuts:)

Cheese omelette might be okay. I did not see that on the email we got. It listed a sausage egg MeMuffin as the only hot item

Taking the Meteor tomorrow and got the new dining email so I assume that is what we will be getting?? Bummer