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Hi -- What's the best way to complain these days to Amtrak? Mail -- I used to mail the CEO's office and someone would call, now not sure if that works anymore. Call Customer Service -- I have done that recently and that worked but my gripes this time are more about systemic issues. Email --...

Hi Folks! Does anyone know when the Thanksgiving NEC schedules will be released? I want to buy a ticket for that week, but the last time I did, they cancelled my train and put me on another one which really screwed up everything. So hoping to try to time it right so that the ticket I purchase...

Hi Folks! Just got an invite to spend a week in Hilton Head -- woohoo! I have enough Amtrak points to make it virtually free, so, really is that like winning the lottery? :) j/k Question: It looks like the Savannah stop is the closest. Can someone give me any tips about car rental? I took...

HI. Was just playing with dates for a possible trip on the LSL between Boston and Toledo and see a lot of train cancellations and some busing between Boston and all points to Albany. I did not see (or maybe I overlooked) a service alert. What is so odd is that yesterday morning these trains...

Hello: in mid-August, I am thinking of taking the LSL from NYP to CLE with a Sunday a.m. arrival. The Cleveland transit website states that the Amtrak station is by request only. Does anyone have any idea what that means *IF* you are arriving by train? My guess -- guessing only -- would be...

Hi everyone! I am planning my spring trip back home to O-HI-O (sung like the song) and just wondering if they are finally finished with renovations at Albany... I see that, for now, there are sleepers from Boston again....which is what I like...but just wondering if that may change.... Anyone...

Hi. just got a call from Amtrak saying that the 0170 between Boston and NYC was cancelled on Thanksgiving. I am taking the train from NYP to Orlando on Thanksgiving. Does anyone know when the NEC Thanksgiving schedule will be out? I am reluctant to just rebook another train as it may be...

Hi folks! Well, I will be on a train -- the Silver Meteor to be precise -- on Thanksgiving evening in a sleeping car. I am thinking it is highly unlikely that there will be a turkey dinner, right? So, I was thinking of trying to get turkey day feast before getting on the train. From Boston...

Hi -- Just curious is there is a way to find out the "availability" of an accessible bedroom without calling Amtrak? Often, I am picking from a series of dates often influenced by the availability of the accessible bedroom. I hate calling and asking for a bunch of dates when all I really need...

Hi Folks. I see a few folks posting here about Greyhound and am hoping that I can get some help. I am thinking of taking the Greyhound from New York to Cincinnati in a few days. I use a cane but can get around ok. I haven't been on a bus in *FOREVER* and I am honestly only looking it as an...

Hi Folks: Do you know when the Christmas train schedule might be out for the NEC? Just trying to see when the latest train will run from Boston to NYP on December 24. Also, does anyone know if Club Acela in NYP is open on Christmas Day and if so what the hours would be? I left on Christmas...

Hi: I am back from my mega New York-Atlanta-Charlottesville-Cincinnati-NewYork Amtrak trip. Somewhere on both ends of that I traveled from Boston to NYC on a bus. To say my trip was eventful is an understatement. I want to stay on topic so I will start with the biggest event: A young man...

Hi folks: Well, I finally have my August mega-trip finalized. I am ready, mostly, but I have a few little unknown things: 1. I am leaving from NYP on the Crescent. Train leaves at 2 p.m. Do I get lunch as a sleeping car passenger? 2. I have been reading posts about the on-going ATL station...

Hi. Just wondering how any of you have handled tipping when you have two SCAs -- one an experienced one and one a trainee? I had this situation recently on the CZ both ways between Chicago and Denver. In both directions, it was the trainee's first trip. One the way out, the work was split...

Hello everyone! In August, I am planning on going to a conference for work in Atlanta. I have already bought a ticket to go to Cincinnati about a week prior to the conference. It looks like I will leave Boston for Atlanta and on the return go from Atlanta to Charlottesville and then catch the...

Hi: I am taking the CZ to Denver over Memorial Day weekend. Is there a place to leave my luggage without checking it? I am going in a sleeper. Just curious if there was a waiting lounge to either hang out and/or leave my bag until my host gets off work. Also,I hear that the Union Station is...

Hi: I need a break with some sunshine and warm to continue thawing out my body and soul from the now-snowiest winter in Boston ever!! (no prize!!!) Am thinking of doing one of two options: 1. Train from Boston to DC and then Auto Train 2. Train from Boston to Virginia Beach I prefer #1, but...

Hi: As many of you know I live outside Boston in the metrowest 'burb and I work in downtown Boston. I will spare you the details of the absolutely horrid conditions of the MBTA since that is off-topic, however, I have a related Amtrak issue regarding station conditions. Today I decided to...

So...I was just trying to figure out all my vacation for this year including a trip to Cincinnati. I was using Amsnag for the Amtrak portion of my trip as some times I take a bus between Boston and New York. Anyway, Amsnag brought up itineraries taking me from NYP to Chicago on the Lake Shore...

I am thinking of going home for NYE and taking the last train out of Boston to New York to catch the Cardinal the next day. I know the Acela Lounge doesn't open until 5 a.m. or do, but can someone confirm for me that I can actual wait in the station until then? I don't want to ride to DC and...