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Does anyone know if there's a pedestrian bridge from the Dearborn, Michigan Amtrak station to Greenfield Village/Henry Ford Musuem? They are very close to each other, but separated by the railroad tracks. I couldn't find a clear answer to this after doing an online search.

I have been looking in Amtrak.com at the Grand Canyon (Maswik Lodge) to Flagstaff shuttle connection to the westbound Southwest Chief provided by Groome Transportation. The Chief has a scheduled departure of 8:38 pm from Flagstaff and the shuttle connection arrives at 8:15pm when booking a...

I recently sent an email to Amtrak customer relations regarding broken air conditioning in my sleeping car on a recent trip, which resulted in very warm and uncomfortable conditions. I received an acknowledgement that my email was received. I'm curious how long I should wait for a response...

I am aware that Amtrak in San Francisco is nothing more than a curbside bus stop with no shelter. I suppose this can be tolerable on a nice day during daylight hours, but what about being dropped off on a rainy day or in the middle of the night in a possibly sketchy area? I think of the late...

I tried making a reservation on the Amtrak website (logged in with my account) using points. After clicking on 'purchase', it took a long time to process the transaction. Eventually, it went back to the previous screen with an error message. The puzzling thing is that I received an email with...

I will be on the westbound Empire Builder in a sleeper from E. Glacier Park with a scheduled departure of 7:48 PM. According to the website, dinner is served until 9pm. What happens if the train is running late? If it's too late for dinner, would I receive any compensation since meals are...

I just received an email that my reservation on train #5 from Chicago to Emeryville, CA on Oct. 4 has been changed from a roomette to standard coach seating. The explanation is that the sleeper car has been removed. It stated they will refund the price difference; I used Guest Reward points...

I understand a reservation made on Amtrak.com can be modified online. My question is does the 'no change fee' policy require the origin/destination of the reservation to remain the same? When I attempt to modify my current reservation, it gives the choice of changing the date/time or...

I am wondering if sleepers will be in the Coast Starlight consists between Seattle-Klamath Falls and Sacramento-Los Angeles since the Klamath Falls to Sacramento bus bridge is essentially the entire overnight portion of the trip. I have a sleeper reservation in August and am now unable to...

The Amtrak website currently shows the Empire Builder has flexible dining through August 31. I am thinking about traveling by sleeper in September and was wondering if full dining service will be available then. Also, with either flexible or full dining service, are sleeper passengers able to...