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True, no one who lives in the DMV (DC, Maryland, Virginia) area uses either of the “additional” names regardless of political affiliation. That’s how we tell who the tourists are.…

Because I called Customer Service to see what was going on, they also gave me enough points to round me up to 5,000 as an apology.

So glad that this is under discussion, I’m new to the site. I received 2 emails a couple of days apart. I thought they were phishing emails so went to the official website to check my balance. However, the site wanted me to change my password. I ended up calling Guest Rewards. The agent...