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Adding a trip bought before you made your account, by a week.

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Rachel G

Guest
Things were a little busy and I managed to buy my tickets before I finished signing up for both my amtrak and my amtrak rewards accounts. I'd really like to move my trip into at least my amtrak account (do I call customer service for this?) and I'd *really* like to get it counted in Amtrak rewards.

So I guess I'm asking, can it happen? And if so, how?
 

Acela150

Conductor
Joined
Jan 11, 2008
Messages
8,797
Location
In a Sea of Foam
Call Amtrak. Give them your Reservation number. Tell them you want to add your Amtrak Guest Rewards account number. Should take a 2 or 3 minute phone call.

I was doing a points run and noticed my AGR number was not on my ticket. Called Amtrak it was added. Worst part, I was boarding the train during the call. But it turned out that it was a issue with the Amtrak iPhone App. It has been fixed.
 

the_traveler

Conductor
Joined
Nov 14, 2007
Messages
26,008
Location
Whatever siding I'm sitting on!
As long as your AGR account number is attached to your reservation before it is processed (after being collected/scanned), it should automatically post. (Note: It does not have to be printed on your ticket or E-ticket. It only needs to be attached to your reservation - in the computer.)
 
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