I called in tonight to tinker with a reservation and the message on calling was "As a reminder, Amtrak Guest Rewards agents are available from 6AM to 10PM Eastern seven days a week".
Uh, no, guys...that's not a reminder, that's a change in the last few weeks that I didn't see an announcement for lately highlighting it...
Uh, no, guys...that's not a reminder, that's a change in the last few weeks that I didn't see an announcement for lately highlighting it...