I noticed that Tweets this weekend from CHI started used the wording "the late release of equipment from the train yard". Are they calling attention to something?
29 didn't arrive particularly late (less than an hour).If 29 was late arriving it could cause a late departure of 30 (assuming it's a same day turnaround which I would think 29 to 30 would be).
Customer relations might be able to compensate you for that.I did the Denver-Glenwood Springs roomette ride the other day. In the morning I checked and the app said the 12:10 PM train was delayed by an hour and 45 minutes. (That's "on time" by Amtrak standards, right)? I could live with this, but I knew that the delay would only increase. As I checked throughout the morning - An hour and 50 minutes, 2 hours, 2 and a half, etc. Finally it rolled in at 3:11. So much for lunch. I never see this mentioned. I paid for that lunch but never received it. I am sending them a copy of a restaurant receipt and I will file a dispute with Visa if they don't pay it.
The crew was great, and conductor Brad always in entertaining. I don't mind spending $600 or so, but only the chilli baked potato works for me on the menu. And now there is only one complimentary drink at dinner - none at lunch. I pay a first class price but receive service that isn't close to that.
This is just my opinion, but the chronic delays (usually not Amtrak's fault, I hear) and the real lack of onboard value isn't worth it to me. I'll be driving to Glenwood from now on.
I do plan on taking the C.Z. to Chicago again this summer, though.
Anyone else on the Vermonter NB right now or know what happened up ahead? We are on a hold just below Brattleboro. They announced a collision at a crossroads, two vehicles. Hope everyone is all right! Don’t know whether it was train, trains, automobile, automobiles.
We are on Vermonter NB, delay right now, 10 mi south of Brattleboro, collision at a crossroads. They are sending inspectors up ahead to make sure it is safe to go. No timeline yet.
How are you doing on there? Any updates?
Still sitting, been an hour. Sounds like it may have been two cars that happened to meet at the crossing head on. Crew here does not have update on the time. Aah walkie talkie going off, OK, sounds like we can creep by the accident site now. Railrat shows we can make up half the delay by the time we get to SAB. Hope the car occupants are OK.
You didn't pay for that lunch, you paid for being moved from Denver to Glenwood Springs, which you were.So much for lunch. I never see this mentioned. I paid for that lunch but never received it. I am sending them a copy of a restaurant receipt and I will file a dispute with Visa if they don't pay it.
Incorrect. I paid for that lunch. Do you think Amtrak gives food away for free? A 12:10 PM boarding time means that the passenger is on time for lunch. An attendant told me on the way up that two meals were included on the return trip.You didn't pay for that lunch, you paid for being moved from Denver to Glenwood Springs, which you were.
If you were in a roomette for such a short trip that *wasn't* during a meal period, but were delayed such that you were on the train for dinner, you would expect to be fed "for free" and those expectations were met.
Sometimes delays provide more meals than "paid for", sometimes less. This is one of those cases.
Amtrak really does not count it like that.Incorrect. I paid for that lunch. Do you think Amtrak gives food away for free? A 12:10 PM boarding time means that the passenger is on time for lunch. An attendant told me on the way up that two meals were included on the return trip.
This is correct, because you're scheduled to be on the train for two meal periods. It's also a great illustration of how your "logic" is faulty.Incorrect. I paid for that lunch. Do you think Amtrak gives food away for free? A 12:10 PM boarding time means that the passenger is on time for lunch. An attendant told me on the way up that two meals were included on the return trip.
I was in a similar situation when the Capitol Limited on which I was traveling was running very late. I tried to switch from the Silver Star to the Silver Meteor since I knew I would not make the connection in WAS. The agent with whom I spoke (AGR) would not switch my reservation without my paying considerably extra, so I asked to be transferred to customer relations. After about an hour on the phone (while my train was just sitting outside PGH losing more time), I was able to switch trains without additional cost.If you're willing to pay $740 to guarantee it, it looks like there's a room available for purchase Right Now.
I would perhaps call and see if they can modify your reservation from today's train to tomorrow's ASAP. Depending on what you paid, there may be a fare difference. If having the room is important to you, you might just want to pay and then try to get a refund/voucher after the fact. I think that's what I would do given the scarcity of rooms and the likelihood that you're not the only one in this position. Better than the random lottery of "who gets booked into the room first" and losing.
The Empire Builder East Bound - the EBEB - of course had mechanical problems all night in this sub-zero weather, and is nearly six hours late so I'll miss my LSL connection in Chicago tonight. I called, they don't yet know what they're going to do about all the missed connections. How do I ensure that I'll have a roomette tomorrow?
I've read reports that some have been put up in this hotel and that it's very nice. It will depend on what Amtrak can get considering it is a holiday week.So indeed the 8 is arriving too late. I was able to reach Customer Relations when I noticed a roomette on the LSL tomorrow had opened up. She reserved it for me and noted it in my dossier. I'm curious about what hotel they'll put us in. Best way to find out? Can I choose my own hotel even if I have to pay the difference between the voucher and the charge?
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