Sorry to hear. I’ve only had positive experiences with traditional dining but I agree with the cleaning. It’s not hard to see dirt built up along surfaces and it’s sad to see.Currently on the CZ heading to Chicago.
Lots to enjoy about this first-time trip but sadly the food isn't one of them.It's virtually inedible.
We left Emeryville three hours late because maintenance couldn't fix the grill.
So no steaks for dinner and no eggs for breakfast for the entire journey.
No lunch available on the first day - the buffalo sandwich we were given was frozen solid.
Last night the chicken arrived barely tepid and was awful - so many people left so much unfinished food on their plates.
Breakfast is just high sugar crap.No toast and jam, no fresh fruit.
The goats cheese salad for lunch came with a dreadful vinaigrette - we were told it came with the salad so there was nothing they could do.
Went for the pasta for the second night's dinner but they'd run out.
That left just the chicken again or salmon.
But they did offer another goats cheese salad - and yes I could have it without vinaigrette...
My wife said the burger - served with potato chips only - was ok.
Tbh, there is not a single thing I've eaten on this journey that I've liked and I'm the world's least picky eater. The microwave is putting in a shift and a half.
I understand the post-pandemic pressure Amtrak is under but I can't understand the company's nickel and dime attitude.Why go to the trouble of tablecloths and fresh flowers and serve food with plastic plates and cutlery ?
If we stayed long enough at a station I'd resort to trying to find something healthy and tasty to eat but we haven't.
There's much to enjoy on this journey - the scenery is fantastic, our Roomette much more comfortable than we expected and the shower is great.
But the train is filthy and surfaces in the observation car haven't been cleaned since the start of the journey.
Now running five hours late so missed the Rockies in darkness.
Such a shame really.One of the world's great train journeys deserves far better than this.