Amtrak Guest Rewards Refer-A-Friend program

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Has anyone tried to refer a friend recently? Yesterday I tried sending invitations to my parents, and neither of them got the email. Today, I tried to test it by sending an invite to one of my own email addresses, and that hasn't come in yet either.

I called AGR customer support, and they said they were unaware of any issues but they were escalating it. In the meantime, I figured I'd see if anyone here has managed to make that system work lately.