Date change needed - online or call?

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ZiaReba

Train Attendant
Joined
Aug 20, 2016
Messages
42
I need to change one leg of my ticket to leave a day earlier and get off at an earlier stop. The ticket was booked with dollars and had no change fees attached. Should I rebook online and cancel the other trip online, or call Amtrak and have them make the change?
 
I need to change one leg of my ticket to leave a day earlier and get off at an earlier stop. The ticket was booked with dollars and had no change fees attached. Should I rebook online and cancel the other trip online, or call Amtrak and have them make the change?
Change fees and cancellation fees are 2 different things with different rules. Call to make a change rather than a cancellation. If you're enrolled in Guest Rewards, call their number, for generally better service than the main call center.
 
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