First Trip Booked under AGR 2.0

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chakk

Conductor
Joined
May 26, 2011
Messages
2,555
Just booked my first roomette trip under the new system. All handled online. Cost 25% fewer points than under the old zone system, using amsnag.net to find the low bucket travel day within my window of 3 possible travel days. Very nice!
 
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tonys96

Conductor
Joined
Aug 5, 2011
Messages
1,384
Location
Texas
Update on changeover:

Got online at 12:30 Pacific time jan 24th and all Amtrak reservations were offline due to maintenance. Same at 1:00, 2:00, 3:00 and 4:00. At 5:00 central(6:00 eastern) reservations were back online with revamped website showing points as a payment option! However points button was not functioning. It got an alarm showing points were not acceptable as payment at this time, pay with credit card.

But after being on hold for 45 minutes, got through on phone and got our room at 29+ k points!

All is well....room B.......

Also, something new. I was tols I must have member number and a four digit PIN for AGR online. Was assigned a random PIN and can go online to change it to one of my choosing. but that doesn't seem to be working yet.

Got this email:

The following information in your Amtrak Guest Rewards account has been updated at your request:

PIN

If you have any questions regarding this change, call the Amtrak Guest Rewards® Service Center at 1-800-307-5000. A representative will be available to assist you from 5a.m. midnight, Eastern Time, 7 days a week.

Thank you for your business,

Amtrak Guest Rewards Service Center

Edited by tonys96, Yesterday, 08:55 AM.
 

saxman

Conductor
AU Supporter
Gathering Team Member
Joined
May 17, 2004
Messages
2,478
Location
Dallas, Texas
I've been looking at different redemptions, and it definitely seems shorter trips cost less points than longer ones. No more long circuitous routings such as Miami to El Paso for only 20,000 points for 4 nights in the roomette. But I did see LAX to Chicago for about 22,000 points in a roomette on train 4. It also offered train 422 for about 50,000, or train 2 to 22 for about 26,000 points. But that involved getting off in SAS and waiting in the station all night. Overall, not the end of the world as I once thought it might be. :)
 

City of Miami

Conductor
Joined
Jan 29, 2004
Messages
1,149
Location
Charlottesville VA
I like it overall. Some of my trips (even the NEC lower rate ones) cost less under 2.0 than before.
Though numerous members including myself have posted thusly, others choose to ignore this as they wail and whine because somebody bombed their private gravy train........even an administrator whose tiresome posts I cannot block.
 

jis

Conductor
AU Lifetime Supporter
Gathering Team Member
Joined
Aug 24, 2003
Messages
27,859
Location
Space Coast, Florida, Area code 3-2-1
Yup. Most of my few and far between typical trips will cost less. And I agree with the inconvenience of having moderators go on and on about their pain. Maybe they ought to get a separate normal account for bitching :)
 

Bex

Service Attendant
Joined
Dec 6, 2014
Messages
215
Location
NEC
It's hard to say whether I like the new version better or not. On the plus side, my LD Roomette trip turned out to be slightly fewer points. If booked enough in advance, my weekly NEC trips are cheaper. But I'm not happy with how early I have to book everything to get a decent rate and also how sure I have to be in my plans to avoid the penalty for change or cancellation.

So bottom line, it works better for me in the long term planning, worse for last minute issues. If the BoA card's TQP's can get me to S+, I can at least avoid the penalties, but that's a big if and it would be December before I got there, in any case.
 
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