So she was on a full train. Amtrak tells you how full a train is on their site when you attempt to book.Since I was in coach and the train was full, I was assigned a seat at the very front of the train.
I had more legroom than some other people in coach, but no desk. I had to work during the whole trip, so it was uncomfortable having my computer in my lap for hours.
I also wasn't thrilled about my seatmate, who spread out way too much, watched loud videos, and snored.
Still, although I didn't try in my case, an Amtrak representative told Insider that it is possible to seek out a seat reassignment while you're on board.
She had more legroom - a desirable thing for many - but didn't try to change with someone.
Did she complain to conductor about the noisy person taking too much room?
And she made no attempt to change her seat yet is an experienced rider.
Again, she probably knew that or could have looked it up so why didn't she buy something before boarding.
So she knew staff would try and help someone who asked for help but never tried that in spite of seeing it be successful.
She arrived on time but suffered because she THOUGHT it was going to be delayed. What kind of stupid comment is that?I kept anticipating delays, which made me a bit anxious
So do we all. She obviously has done trips in coach before so this is not something new to her trip this time.In my experience, the bathrooms in coach are pretty gross. I found it genuinely upsetting to have to use the bathrooms, but I dealt with it since my trip was only 18 hours.
Amtrak blaming the users because staff cleans far less often than McDonalds? Now that's news! NOT! They lie like rugs.A representative for Amtrak told Insider its "train attendants strive to keep our lavs in clean, working order. But, like all public lavs, we [are] always at the mercy of the previous user."
Overall, everything except being anxious when she wasn't late is all so true and less harsh than my daily comments. Her article would have been a lot better if it didn't appear to be a one-off of a single traveler but instead contained real information about Amtrak's continuing policy of not providing decent food onboard, not cleaning restrooms often enough but providing big sets with lots of room and often suffering delays caused by freight lines 50 year history of violating agreements giving Amtrak priority.
It would been far better to provide a public article indicting Amtrak for the same failures we complain about over and over to each other.