Is Quick Trak still around to print tickets?

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adamj023

Service Attendant
Joined
Apr 1, 2015
Messages
107
Just wondering if Quick Trak still exists to print out tickets when one uses internet to book tickets?

Fortunately my main station is Penn Station, NY but it seems like the machines have been removed from a lot of locations from what I see which is disappointing.
 

the_traveler

Conductor
Joined
Nov 14, 2007
Messages
26,008
According to the schedules, they are still in many places. But most are in the northeast.

I see many, but that could be because I live in the northeast.
 

sttom

Lead Service Attendant
Joined
Jan 23, 2019
Messages
489
If you have a smartphone, they can email a ticket to you and the conductors can scan your phone or you can print it at home Southwest style.
 

RichieRich

Lead Service Attendant
Joined
Dec 2, 2016
Messages
292
Just wondering if Quick Trak still exists to print out tickets when one uses internet to book tickets?.
??? Whenever I make a reservation (web or phone) I get an email with a .pdf attachment that is the ticket (with that square bar-codie thing on it). Though the AT has never asked for it. They just ask "Who are you....and what time do you want dinner".
 

MARC Rider

Conductor
Joined
Apr 5, 2011
Messages
1,984
They still have them in Baltimore. I used one a few weeks ago when the app on my phone refused to make me a reservation.
 

Anderson

Conductor
Joined
Nov 16, 2010
Messages
9,567
Also, for the most part the conductors (at least) have pax manifests that they can use in lieu of tickets. A last-minute ticket at a station in an area with bad cell reception might be an issue, but otherwise you should be good outside of "gate dragon" stations.
 

Devil's Advocate

Conductor
Joined
May 24, 2010
Messages
11,428
I can't even remember the last time I saw a functioning Quik-Trak machine. They used to be common but I hardly ever encounter them out here on the LDN. I would have preferred to see them updated and expanded to handle more advanced tasks like recovery booking and luggage tagging as Amtrak reduced staff and station services. Instead they were quietly removed and quickly forgotten as part of the e-ticket rollout.
 
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PVD

Conductor
AU Supporter
Joined
Jul 8, 2015
Messages
4,608
Most of the Empire Service stations still have them. I did NYP-SDY a few weeks back, they both had them, an upgraded machine could be very useful. Adding a video link to a remote agent could also be provided which could be very helpful in weak or no cell situations, and the increasingly common unmanned station.
 
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