Quantcast

Lost Phone On Amtrak

Help Support Amtrak Unlimited Discussion Forum:

ALC Rail Writer

Conductor
Joined
Sep 15, 2008
Messages
4,690
Location
Ohio
So anybody ever have this happen? I lost my phone on yesterday's 20 (11/18) when I detrained at WAS. I put it into lost mode and left a number to call, I GPSed the location and saw as it made its way to NYP. I spoke with customer service at WAS and filed a report (the lady was quite helpful), and called NYP ahead of 20's arrival telling them the manifest number and seat I was in. As of right now (0330 ET) I am at home in Ohio and my phone is in the Queens yards, according to it's GPS. My question is how do I get it back? I mean it looks like it's going out on today's 19 (11/9) and will soon be headed to NOL!

If I see it move back to NYP tomorrow I am going to ping it right as they board 19 to try and get somebody's attention, but low on battery I don't know how else to alert anybody to its location. If not I suppose I'm going to have to wait until a cleaner picks it up or perhaps one of tomorrow's pax will notice it...

I suppose on the off chance anybody here will be on tomorrow's 19 please do me the favor and check the next to last coach, AFII 25001 (according to ARROW but labeled 25015 on interior door) in and around seats 42 and 43... It's a black iPhone 5 with a black bumper case with silver letters 'UAG' on the back. Anybody who is helpful in reuniting me with my device will be greatly appriciated.

EDIT: Yes I have already given all this info to Amtrak both in person at the customer service desk at WAS and over the phone (though their department is closed until Tuesday due to the holiday)
 
Last edited by a moderator:

ALC Rail Writer

Conductor
Joined
Sep 15, 2008
Messages
4,690
Location
Ohio
The quite humorous and sadly frustraiting my phone took, as reported by Google's maps. Battery is long dead but I can clearly see it's last location (as of a few hours ago) was in Long Island smack dab in the middle of Amtrak's yards.

MAP: http://postimg.org/image/lob3rmyo5/

Because when you loose your iPhone, Apple's solution is to drain the battery off as quickly as possible and make sure you run over your data limit three or four times...!!
 
Last edited by a moderator:

greg1956a

Train Attendant
Joined
Feb 19, 2013
Messages
51
Location
Philadelphia,PA
That happened to me when I was in oakland.Got off the starlight I thought I had phone but went room after and found out I lost phone.Called amtrak and they called down the line to see if anyone found phone.Next day went to a Oakland to get ticket for train ride and I just asked ticket agent if anyone found phone they did I was a very happy camper
 

ALC Rail Writer

Conductor
Joined
Sep 15, 2008
Messages
4,690
Location
Ohio
I'm guessing if it's last known location was in the yard at 10PM last night the most logical places for it to end up are in the lost in found in New York (after a cleaner or conductor found it) or in NOL as perhaps some person may find it on board today's train... but I'm not certain. What would happen if somebody found a phone en route? Do they give it to the conductor or the OBS? What's supposed to happen if a lost item is found on board a train and nobody claims it?
 

OBS

Conductor
AU Supporter
Joined
Nov 9, 2011
Messages
1,603
Location
Long Island, NY
I'm guessing if it's last known location was in the yard at 10PM last night the most logical places for it to end up are in the lost in found in New York (after a cleaner or conductor found it) or in NOL as perhaps some person may find it on board today's train... but I'm not certain. What would happen if somebody found a phone en route? Do they give it to the conductor or the OBS? What's supposed to happen if a lost item is found on board a train and nobody claims it?
If given to someone on board, it will be turned into a lost and found or ticket office, possibly enroute. If not turned in, it may be kept by finder. Also it may have been accidently thrown away if in seatback amongst other trash/newspapers.
 
J

Jack in TX

Guest
My experience with lost items on airlines is they are gone. Yes, you can file reports, talk to very pleasant people on the phone, listen to assurances that finding your lost item is an important priority, but unless you physically visit the lost & found office where it ends up, you'll likely never see the stuff again.
 

lthanlon

OBS Chief
Joined
Jan 13, 2010
Messages
653
Location
Chicago, USA
A couple of years ago, my iPhone fell out of my pocket during a cab ride from downtown. At home, I was able to use my computer to do a Find My iPhone, which mapped the phone in motion along a major street. I telephoned the cab company, gave them the cab number that I'd written on my receipt and explained the situation. The cab company called me back a few minutes later and said they had contacted the driver, who insisted that the phone was not in his cab -- even though the phone still was broadcasting its location along that same route the cab was taking back downtown. So I initiated a command to wipe the phone's memory and wrote it off. I think that only under the rarest of circumstances can you count on getting a new smartphone back.
 
Top