Lots of login issues lately?

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TaseMeBro

Service Attendant
AU Supporting Member
Joined
Oct 6, 2021
Messages
158
Location
Surfliner Territory
Referring to the Amtrak site, not this one.

The past few days it seems like I've had tons of issues logging into the Amtrak site, across two machines (all problems on desktop, not mobile).

I have 2FA turned on, but both machines are "trusted" and normally won't ask for 2FA. The trouble is, when they do ask, and I put in the code, it either doesn't log in, or tells me I need to change my password - which I'll do, but still not be logged in.

One of the computers is my laptop - which would connect from a huge variety of places/IP addresses, but that's not abnormal, and I haven't had issues before. The other is my desktop, and that IP is static.

Anyone else having troubles?
 
Yes. It asks to send a verification code. I ask it to send it to my email. It says it sent it, but I never get it. So I can't "sign in". Current wait times for telephone agents are in excess of 30 minutes.
jb
 
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