"Lunch isn't included" (in fare on 21 from Fort Worth)?

[VentureForth]

Wow! I don't know why, had you pegged for much older.

Not sure how to take that. :Lol

I would also have pegged you as older. Grumpy beyond your years?

Nobody can peg my age online (I remember someone saying "Sometimes I think you're a 60-something, sometimes I think you're a 20-something".) In person everyone thinks I'm younger than I am.

48?

 

[Thirdrail7]

This reads well.

I would also have pegged you as older. Grumpy beyond your years?

 

[randomguy65]

I have one final update to this story.

The manager of the Texas Eagle (this is what he called himself) called me personally and apologized profusely. He gave me his work cell number and told me if I ever ride the Eagle/Sunset again and encounter a problem, to please call him.

Amtrak Customer Service has been very good to me, and this just made it better.

 

[JoeBas]

That's two final updates.

 

[Bob Dylan]

Good news! If only the Washington and Chicago Amtrak Suits were this proactive and helpful!

 

[Devil's Advocate]

Sounds like a positive ending to a negative encounter. Hopefully things go smoother next time.

 

[VentureForth]

That's two final updates.

But a welcome one.

 

[JoeBas]

Or two welcome ones!

 

[OBS]

Good news! If only the Washington and Chicago Amtrak Suits were this proactive and helpful!

Hopefully this is an example of the new regime and will become SOP!

Time will tell......

ETA: OP, thanks for the update!