Non-refundable eVoucher Question

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OBS Chief
Jan 17, 2019
I imagine this question must have been answered before but I have searched and can't find it. I am looking for advice on the following:

I have a non-refundable Amtrak eVoucher which expires in March 2021. I have no plans to travel on Amtrak by that date. I understand that a non-refundable voucher cannot be sold or transferred. However, I understand if my son wants to take a trip on Amtrak before the expiration, I can call Amtrak, make a reservation for him, and apply the voucher to the cost of his ticket. Is that correct?

If the cost of the ticket is less than the amount of the voucher, is the unused portion saved for future use before the expiration date or is it lost? Any advice or suggestions would be appreciated. Thanks.