Yep. Honestly, I would much rather have consistently good service (amenities, food, and staff) than better trains. At least for LDAnd... we expect that Amtrak is to serve the American Public! Amtrak needs to be in sync with you and me and all of us because we are the American Public! It is my hope... and the hope of all of us... that our expectations for America is reflected in Amtrak service.
What is going on here better be well connected with what Americans expect.