Ridin* on the City of New Orleans

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ScottR

Train Attendant
Joined
May 24, 2021
Messages
50
Location
Monterey
And I’ve got to say, a very pleasant experience. I’m with my 80 year old mom and dad.
I swear they cannot pack less than four bags and quite possibly a steamer trunk for an overnight trip. They are in room C and I am in roomette 5.

I had the best redcap experience ever. Mom has a mobility scooter. Weighs in at 60 pounds and folds up to about the size of a large suitcase.
Redcap put it on the train seamlessly, then brought the 6 other various bags aboard, Just grand, He has my gratitude and a good tip.

Then the train is underway and even though it is 8.00 pm we still are offered dinner. Didn‘t expect that...it’s flex but even so there are real flowers
on the table, and a guy with a gituar came up from coach and is singing “City of New Orleans” in the sightseeing lounge and everyone is happy.

This is why I love the train. Maybe not what it used to be on this route, but still unique. Mom and dad are having a blast, although dad confesses he is a little put out with the “constant horns”!

Its 12.19 am on the City of New Orleans…well…you know the rest!
 

Palmland

Conductor
Joined
May 25, 2006
Messages
1,013
Location
Central Florida
Glad you’re enjoying it. Is the lounge area of the CCC staffed? When I rode it the attendant served an outstanding Bloody Mary and used some of her secret spices. She also helped the LSA serve dinner the previous night. It was a NoLa based crew that worked well together. They were very friendly and offered advice on their favorite spots in the city. The SCA also pitched in at times.
 

ScottR

Train Attendant
Joined
May 24, 2021
Messages
50
Location
Monterey
Glad you’re enjoying it. Is the lounge area of the CCC staffed? When I rode it the attendant served an outstanding Bloody Mary and used some of her secret spices. She also helped the LSA serve dinner the previous night. It was a NoLa based crew that worked well together. They were very friendly and offered advice on their favorite spots in the city. The SCA also pitched in at times.
Yes staffed by a wonderful lady named Amy. your post reminded me to order a Bloody Mary. No secret spices but she did bring lots of pepper packs and suggested I put them in. Mom is saying how ”everyone on the train is just so nice”. This OBS staff is really good.
 

flitcraft

Conductor
Joined
Jan 10, 2018
Messages
1,068
Mom is saying how ”everyone on the train is just so nice”. This OBS staff is really good.
It's so great to hear this; we hear all the time about bad service, so it's nice to hear that some above-and-beyond staff are still with Amtrak. If you have time, log onto the Amtrak website after your trip and let them know what a difference they made in your trip.
 

cassie225

Lead Service Attendant
Joined
May 30, 2012
Messages
320
Location
Louisiana
Maybe I will get on the CONO and go to Memphis, might have a good experience and bring back some of my faith in Amtrak
 
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