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AmtrakBlue

Engineer
Gathering Team Member
Joined
May 6, 2011
Messages
14,844
Location
Delaware
The audio which runs in connection with the video includes a radio conversation presumably between the conductor and a crewman indicating that the train is SRO and that he (presumably the conductor) is sending people to the lounge car.
Ok. I never have the sound on on my computer since I usually have my “ears” off at home.
 

John Santos

Lead Service Attendant
AU Supporting Member
Joined
Jun 24, 2018
Messages
324
The person above answered the question. as how I knew they were SRO, but I still would like to know how this situation can come about when they have a reservation system.. do they intentionally overbook like the airlines?
Maybe these were passengers from the previous day's train which was cancelled due to a freight derailment? Amtrak may have offered them a choice of coach seats on the next SWC or some sort of refund or payment towards alternate transportation, and these folks chose the train.
 

billosborn

Train Attendant
Joined
Mar 6, 2022
Messages
68
Maybe these were passengers from the previous day's train which was cancelled due to a freight derailment? Amtrak may have offered them a choice of coach seats on the next SWC or some sort of refund or payment towards alternate transportation, and these folks chose the train.
That make sense. Anyone else have thoughts/insights?
 

Bob Dylan

50+ Year Amtrak Rider
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That make sense. Anyone else have thoughts/insights?
This is pretty common on the NEC and in California where Passengers, after a Service Disruption, are often put aboard a " Rescue" Train which often is already Full.

I've had to sit in the Cafe Car and even stand many times till people get off and seats Open up.
 

billosborn

Train Attendant
Joined
Mar 6, 2022
Messages
68
This is pretty common on the NEC and in California where Passengers, after a Service Disruption, are often put aboard a " Rescue" Train which often is already Full.

I've had to sit in the Cafe Car and even stand many times till people get off and seats Open up.
That makes perfect sense - the previous day's SWC had been cancelled, so these folks opted to continue their trip a day later, and if they called Amtrak Customer relations they would have received compensation.
 
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