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SW Chief (Train 3) busing due to flooding

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Bierboy

OBS Chief
Joined
Oct 14, 2008
Messages
550
Location
Fishers, Indiana
On a sleeper on the SW Chief (train 3) that is about an hour out of Chicago and they say flooding is forcing us off the train at KC after 10 pm arrival and onto busses. Busing us somewhere (SCA didn’t know how far) and then we’ll board an identical consist for the rest of the trip to LA. Any other info is welcome.
 
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trainman74

Conductor
Joined
Apr 7, 2011
Messages
1,659
Location
Sherman Oaks, CA
On a sleeper on the SW Chief (train 3) that is about an hour out of Chicago and they say flooding is forcing us off the train at KC after 10 pm arrival and onto busses. Busing us somewhere (SCA didn’t know how far) and then we’ll board an identical consist for the rest of the trip to LA. Any other info is welcome.
Amtrak tweet says the other end of the bus bridge will be Hutchinson, Kansas.

 

PaTrainFan

Service Attendant
Joined
May 1, 2017
Messages
147
Location
Pittsburgh, Pa.
Wonderful. I am due on the Chief CHI to LAX on Sunday. Crossing my fingers. But the forecast is not encouraging for a major letup.
 

chakk

Conductor
Joined
May 26, 2011
Messages
2,555
Wonderful. I am due on the Chief CHI to LAX on Sunday. Crossing my fingers. But the forecast is not encouraging for a major letup.
Could be a lot worse. In 1995, due to flooding on the Missouri River, Amtrak annulled my trip on #4 in Albuquerque. But Amtrak then paid all costs to fly me, and my four kids, home to Minneapolis, and their accompanying friend enroute in Denver, where we dropped off the friend to be met by his uncle.
 

rspenmoll

Train Attendant
Joined
Jul 24, 2013
Messages
83
Where is the flooding exactly? Would detouring trains over the Emporia Subdivision on the Southern Transcon be possible or is that route blocked too?
 

ainamkartma

Service Attendant
Joined
May 26, 2015
Messages
137
For what it is worth, 3 (21) appears to be moving again, an hour and a half behind schedule at Garden City. I will be boarding it at ABQ unless it drops a bunch more time.

ainamkartma
 

Eric in East County

Service Attendant
AU Supporter
Joined
Jan 20, 2016
Messages
112
Location
East San Diego County
We have a question regarding #3 SWC sleeping car passengers that end up being bused from Kansas City westward due to flooding or some other service disruption. What sort of a refund, if any, do these passengers receive for having to spend the night on a bus rather than in their bedroom? Do they have to request the refund or is it given automatically?

Eric & Pat
 

Bob Dylan

Conductor
Joined
May 31, 2009
Messages
20,728
Location
Austin Texas
We have a question regarding #3 SWC sleeping car passengers that end up being bused from Kansas City westward due to flooding or some other service disruption. What sort of a refund, if any, do these passengers receive for having to spend the night on a bus rather than in their bedroom? Do they have to request the refund or is it given automatically?

Eric & Pat
You'll need to call Customer Relations ( NOT Amtrak Customer Service) @ 800-USA-RAIL, when Julie answers, ask for Agent, when you get a Regular Amtrak Agent ask for Customer Relations and give them your info to request a Good Will Voucher( not a Refund since Amtrak got you there)) good for One Year for Future Travel.

They are usually very good about this, if for some reason you get a bad agent ask for a Supervisor to assist you.
 
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