Two passengers on reservation, one has to cancel trip

[guest]

I tried to search the forums for an answer, because I swear this has been discussed before, but I couldn't find any entries. So, I apologize for asking again if indeed a topic already exists.

I have a reservation for two of us for a trip next month, and I found out today that my traveling companion has to cancel; we are both on the same reservation. Am I going to have to cancel and re-book the trip for just myself, or can I modify my existing reservation? I usually travel alone, and after all the hassles that the two of us have had trying to organize this, I now remember why! I booked the trip online, and have not yet printed tickets, so I assume that I can just modify with no issues?

Thanks for the help!

 

[Pat Harper]

Yes, if you have not yet printed tickets yet, you can modify your existing reservation. All you need to do is remove that person from your reservation and they'll issue a credit. I had to do the same recently when I moved up our trip, however their site wasn't working properly so I had to call 1-800-USA-RAIL and got an agent to handle the transaction for me.

 

[Swadian Hardcore]

Am I going to have to cancel and re-book the trip for just myself, or can I modify my existing reservation?

I think you're going to have to do this, though the prices may have gotten higher sinece you booked. You get a voucher, not a full refund.

 

[Mackensen]

Am I going to have to cancel and re-book the trip for just myself, or can I modify my existing reservation?

I think you're going to have to do this, though the prices may have gotten higher sinece you booked. You get a voucher, not a full refund.

I don't think that's right--I had to do this myself a few months ago, and the difference from the original reservation was refunded back on my credit card.

 

[the_traveler]

Call Amtrak and speak to an agent. They should do it easily and keep the same bucket. If the first one can't, politely end the call and call back in a few minutes.