This incident involves two extremely elderly ladies who were not traveling with some younger person to watch out for them. Fortunately, it appears that they still had their wits about them and were able, on their own, to get a hotel and book a train for the following day. For many people this age, however, being ejected from a train in a strange place and far from home could be a terrifying experience, just as it would be for a young, unaccompanied child. While the details of what all happened are not yet fully known, their conduct would have to had been pretty serious to justify putting them off the train, given their extreme ages. They were obviously smart enough to tell their story to the media and might even now be talking with a lawyer about bringing action based on “elder abuse.” In any case, the negative PR isn’t doing Amtrak any good.