I had not used the Amtrak website for years and when I tried to sign it it said I would have to change my password and it would send a code. I never received the code after trying multiple times. I called Amtrak and was told that they had problems with vanity email addresses. For example [email protected]. I was forced to change the address that I used for years to a gmail address. I just happened to have one. This is not the first time I had that problem. My insurance company did not like the part before the @ and I had to change it. Why is this done?