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  1. LMC

    What should Amtrak change?

    Sometimes traveling by train makes sense from a business perspective if one can work on the train. For the premium seats, however, it is really about offering quality amenities. This is just like a plane. The difference in airplanes can be the difference between Qatar or Spirit. What does...
  2. LMC

    Rude Amtrak employees

    I dunno. All of us can have bad days. I will say that every car attendant I had was wonderful. Problem .solvers. Engaging. Kind. The only really rude people I encountered over my last trip 3 days travel each way) were two of the several dining car attendants. Those two were extremely...
  3. LMC

    Amtrak dining and cafe service

    let's see.... about 30%, or 1/3 of the nation eats gluten free. 4% have a medical diagnosis and this is the only treatment. 10% have a medical "request" or reason to eat gluten free. These people have to be concerned of cross-contamination issues. A sealed meal isn't that difficult...
  4. LMC

    What should Amtrak change?

    This is such a GREAT question... First of all, I would say that Amtrak would be my preferred mode of travel -- except for these three things... (spoiler alert, dining is on this menu anyway). Amtrak has an opportunity to shine even brighter for a larger population of US travelers. How can they...
  5. LMC

    Who in the world are you?

    Thanks. I always enjoy these posts. I am a newbie to this site. I have ridden Amtrak for short commutes to and from DC to Philly for work frequently but took my first distance run on the SW Chief and the Capitol Limited a couple of times. Both legs of my trip were wonderful. Three days of...
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