Recent content by mwineland

No problem just let me know.

Admin, would this be a problem if I posted the name on their badge?

It is fine to have doubts, I am just some guy on a forum sharing my experience and I am not quick to believe such things either. He made it very clear that he was the conductor in a "I'm the conductor I can do anything I want and you better not mess with me" kind of way several times. There is a...

I am not a lawyer so I googled the definitions and "battery" would be the correct term: http://legal-dictionary.thefreedictionary.com/battery The Act The act must result in one of two forms of contact. Causing any physical harm or injury to the victim—such as a cut, a burn, or a bullet...

You are correct, telling the conductor how we felt did not cool the situation in any way. I am not denying this at all, like I said we made the police and amtrak officials very aware of this. When somebody that works with the public is that rude and unprofessional around the people they are...

I did that the same day multiple times, they repeatedly told me they do not have supervisors that I could speak with and refused to transfer me to anyone else. I will be writing the corporate office soon, thank you for the advice.

I agree, there is no need for any of that I just wanted to share my story with everyone, I just filed a complaint with the BBB as well.

He swore at us as well, if he had treated us with respect we would have treated him with respect, there were other Amtrak employees were quite nice and they were complaining to us about him as well. Regardless of what happened before or after, the bottom line was that he put his hands on me. If...

We were on train 365, it is actually Amtrak that has the video. I have a form to request the police report, I will see if I can get the video but that may require a court order, I will try though.

I appreciate that, I honestly had assumed it was as well given the name. I understand that they may still be looking into it and not giving me my money back does not mean they are not. However I still feel offended by their response. If a waiter in a restaurant pushed me after I had finished my...

There are witnesses and they do have it on camera. Unfortunately to press criminal charges I would need to be able to return to Chicago regularly to appear in court and can not afford to do so, we only went there for my fiance's 21st birthday. I may still file a lawsuit regarding this but I have...

This may not be a site operated by Amtrak, however it is about Amtrak. I honestly am not expecting anything from this forum other than to share my story about how Amtrak treated me on my first and only trip with them.

I was assaulted by an Amtrak conductor after taking a trip to Chicago. The Conductor was extremely rude to both passengers and fellow employees the entire trip, threatening to throw people off or leave them where ever we were. The train was 2 hours late, with absolutely no information passed...