Based on my experience, I concluded that since Amtrak is intolerant of people who must ask ingredient questions to be safe in eating Amtrak foods; lacking knowledge of the answers to basic ingredient questions about their menu items; unwilling to help passengers be food-safe on their trains; and...
If there was more to the story, those details would been included in the reply. There are not more details, at least from the passenger's experience. I cannot comment on what other factors may have provoked such extreme agitation in the waitress and conductor's day.
That page features basically a liability statement, making it clear Amtrak does not want to deal with passengers with food allergies. It states, "Passengers must travel with all necessary medications for food allergies and be capable of self-administering these medications," as if there were...
After asking the dining car waitperson the ingredients in a few menu items, my Amtrak dining experience involved being threatened with passenger removal from the train for being disruptive. Now, after it was clear the waitress was upset by being asked ingredients in the dishes, and her tension...