Recent content by RichardWSnow

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  1. R

    Question about refund request processing

    Thank you for your replies. They encouraged me to try again. After waiting for an agent, I was put in the customer relations queue. Eventually, a very nice lady named Marian answered; she found my refund request, evaluated it, and gave me a very fair voucher. Of course, I am quite happy...
  2. R

    Question about refund request processing

    I've just spent rather an unpleasant hour trying to get one question answered by Amtrak. I submitted a request for refund 3 weeks ago and have received no response whatever. (Other than the automated email saying the request had been received.) I want to know if 3 weeks of waiting is normal...
  3. R

    # 5 and #6 service disruption

    I am on 6. We are just pulling into McCook NE. We're about 15 1/2 hours late at this point. They announced there is a problem with a computer in one of the engines, and our speed will be restricted for the duration of the trip. The fastest speed I've seen on my iPhone speed app is just under...
  4. R

    Trains can't leave before their departure time right?

    Take a look at the California Zephyr timetable. Train 5 from Chicago to Emeryville has a "D" designation for each stop from Sacramento to Richmond (the next-to-last stop). "D" is described as "Stops only to discharge passengers; train may leave before time shown". Since nobody can board the...
  5. R

    Reading the timetables

    Note that a train may leave before its depart time if it's a "discharge only" stop (no passengers are permitted to board). This is indicated by a "D" in the time and days column of the timetable, e.g. the westbound California Zephyr stops from Sacramento to Emeryville inclusive.
  6. R

    Share a Coke with...Amtrak

    I feel sorry for the folks who run the little convenience store in Grand Junction CO. They sell Coke products. When the California Zephyr arrives, there is typically a rush of Coke lovers eager to make a purchase.
  7. R

    2019 Amtrak Calendar?

    The important (to me) part of my original question was "Amtrak" much more so than "calendar".  I should have been more clear.  As many have pointed out, we all have calendars galore available on our phones and laptops.  I was hoping to find a month-by-month calendar with 12 different pictures of...
  8. R

    2019 Amtrak Calendar?

    Thanks Pennyk.  Yes, I was asking about a traditional 12 month calendar.  And thanks Amtrakfflyer for the availability information from the Amtrak store.
  9. R

    2019 Amtrak Calendar?

    The Amtrak Store and a web search turn up nothing.  Is there a 2019 Amtrak calendar available anywhere?  Thanks for any leads. Richard Snow
  10. R

    No more charters & special moves: 3/28/18 Memo fr Anderson

    One aspect of private cars that has not been mentioned in this thread is that they can cause delays at stops other than those at which they are added or removed. Specifically, I'm referring to Denver. A few years back I was on the CZ, and we were pulling 3 private cars. At Denver the platform...
  11. R

    Zephyr in Winter

    This nifty little item addresses the reflection problem quite well.
  12. R

    6(7) Stopped behind crippled freght

    The conductor just announced that the draw bar has been repaired. As of 7:15pm PT, we are on the move again.
  13. R

    6(7) Stopped behind crippled freght

    I am on 6(7), and we've been stopped (for about 90 minutes now) behind a freight train on single track about 50 miles northeast of Reno, NV. The conductor announced that the freight has a "broken draw bar". I don't know what that is, but it must be fixed before the freight can move (he said)...
  14. R

    California Zephyr Winter 2017 Delays

    Just to end my story: I arrived in LA on 3(11) on time. I was rolling in my rental car by 9am and back in San Jose about 2pm. I turned in the car , walked about 1/2 mile to Diridon Station (where I'd left my car), and was back home in Gilroy by about 3pm. That's about 5 hours ahead of when...
  15. R

    California Zephyr Winter 2017 Delays

    I just arrived at CUS, and they told me the bus bridge was on (again). Nobody seems to be sure why I and others received both a phone call and an email saying 5(11) was cancelled. There still seems to be some confusion and uncertainty about the bus bridge and all, so I've decided to stick with...
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