Recent content by soletsky

FNBO also told me that its online banking system does not work with a Chromebook. Which is what I have. So the only way for me to get into my account online is to use the Android app on my cellphone. I don't find that a very secure option.

Sorry you had these problems with FNBO fraud prevention program; I'm in the same boat but even worse. I can't get into my new online account b/c I'm not "verified" and I'm not "verified" b/c FNBO won't accept my Google Voice number to send a code and says my cellphone number is "not associated"...

My card was set up fine, but the online account has been a problem. Two-step authentication didn't work after the first day so I can't get into my account. When I call customer service and put in my credentials I am automatically transferred to fraud prevention, which can't help me with logging...

Have a different problem w the transition. I paid Bank of America early b/c my due date is Nov. 5 and I didn't know how FNBO would handle that. Paid full amount to BofA on Oct. 20 and it does not show up as paid in my new FNBO account. FNBO phone rep "thinks" BofA should transfer the money to...

A new question: why activate a card now when you can't use it until Oct. 23? I would rather wait.

Thank you so much for the link to the OIG report -- fascinating!