Does anyone know the current climate in the lounge car for sleeper passengers? Is the section closest to the sleepers usable only for sleeper customers, or is it a "crew lounge"? Is it based on whatever the crew feels like on that particular run? The Amtrak website does indicate that sleeper passengers on all flexible dining trains have an "exclusive onboard lounge to dine and socialize". I would even be OK if the whole lounge was open to the whole train, with space reserved during meal times for sleeper customers.
I can tell you that if the crew decides to make it their personal space, I will be sending in a complaint, as this is unacceptable. There should be no more than one table in a lounge set aside for crew during normal hours (say 6AM to 10PM). Other than that, crews can utilize open coach seats or open rooms as they are available throughout the trip (a train is almost never fully sold out from start point to end point). Crews can also use more lounge tables in the overnight hours.
It's sad that Amtrak makes this dining so much worse than it has to be. Quality of food notwithstanding, it wouldn't be difficult to take tapered reservations for lunch and dinner and have one person serving food at the tables closest to the sleeper. I remember during the days of the Three Rivers, and when the Cardinal lost its diner, they did this VERY successfully, to the point that the experience was almost better than a dining car (where, let's face it, you sometimes get mediocre food and a surly crew anyway).
I can tell you that if the crew decides to make it their personal space, I will be sending in a complaint, as this is unacceptable. There should be no more than one table in a lounge set aside for crew during normal hours (say 6AM to 10PM). Other than that, crews can utilize open coach seats or open rooms as they are available throughout the trip (a train is almost never fully sold out from start point to end point). Crews can also use more lounge tables in the overnight hours.
It's sad that Amtrak makes this dining so much worse than it has to be. Quality of food notwithstanding, it wouldn't be difficult to take tapered reservations for lunch and dinner and have one person serving food at the tables closest to the sleeper. I remember during the days of the Three Rivers, and when the Cardinal lost its diner, they did this VERY successfully, to the point that the experience was almost better than a dining car (where, let's face it, you sometimes get mediocre food and a surly crew anyway).
