Lamy, NM shuttle

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Z

ZiaReba

Train Attendant
Joined
Aug 20, 2016
Messages
42
I need to book the shuttle from Lamy to Los Alamos. The shuttle website says I have to book through Amtrak but I can’t find anything about this on the Amtrak website. Any help out there?
 
Be aware that while the shuttle will deliver you to any location in Santa Fe, it will do so only withing the city limits of Santa Fe. Well, they'll drop you off at a suburban stop, but it will cost you extra. This happened to me when I wanted to be dropped off at the airport to pick up my rental car. The Santa Fe airport is just outside the city limits.
 
MARC Rider said:
Be aware that while the shuttle will deliver you to any location in Santa Fe, it will do so only withing the city limits of Santa Fe. Well, they'll drop you off at a suburban stop, but it will cost you extra. This happened to me when I wanted to be dropped off at the airport to pick up my rental car. The Santa Fe airport is just outside the city limits.
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How much was the "extra"?
 
My wife and I rode the shuttle between Lamy and Santa Fe this past October, and the driver refused to drop us off in Santa Fe other than at the Railrunner Station in town. He would not drop-off passengers at ANY local hotel, no matter how close. I later called Amtrak customer service and they confirmed it is the correct policy. Customer service said the website would be corrected, but I'm not sure about it. I wasn't happy that the shuttle wouldn't travel to our hotel, as it meant we had to lug our wheeled luggage several blocks. Not what I expected at all!
 
Yumacool said:
My wife and I rode the shuttle between Lamy and Santa Fe this past October, and the driver refused to drop us off in Santa Fe other than at the Railrunner Station in town. He would not drop-off passengers at ANY local hotel, no matter how close. I later called Amtrak customer service and they confirmed it is the correct policy. Customer service said the website would be corrected, but I'm not sure about it. I wasn't happy that the shuttle wouldn't travel to our hotel, as it meant we had to lug our wheeled luggage several blocks. Not what I expected at all!
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That is certainly a departure from the prior practice. We have used the shuttle several times and they always dropped us off and picked us up at our hotel. It is good to be forewarned that that is no longer the case so thanks for that post. I would like to think that it is only a temporary change but perhaps not.
 
We were there last fall. On the drive from Lamy to Santa Fe, the driver said he was NOT suppose to drop us off at our hotel. But he did. We were the only passengers. On the return we had to meet the driver at Roadrunner. No hotel pickups.
 
west point said:
Who changed the policy? Another decision in Washington DC?
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I would guess the shuttle company before Washington since they seem to have cut back other services unrelated to Amtrak as well.

Manny T said:
Not sure why people don't just take the train to ABQ and take the Roadrunner from there to Sante Fe...
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Last I checked Roadrunner no longer offers shared service from ABQ and Rail Runner is not setup to connect with Amtrak or wait when the Chief is late.
 

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