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    Combined points / cash travel

    Is it generally known how many different "fare buckets" there are for roomette / sleepers?
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    Combined points / cash travel

    Thanks for the feedback so far, and especially thanks for the tip about only one sleeper car going to Portland. I knew that they detached part of the train in Spokane, but I couldn't find any documentation for how many of which cars went where. On most of the dates, when I change the drop down...
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    Combined points / cash travel

    So last summer my family of 8 traveled in 2 family bedrooms on the California Zephyr from Toledo to Denver (100,000 AGR transferred from Chase for 2 1 zone family bedrooms round trip) We had a good time, but the Zephyr was 13 hours late into Denver, and eventually after complaining, they gave...
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    Calculating Amtrak Customer Relations voucher value (blog post)

    It didn't seem to matter to them that I paid on points vs. cash, though maybe they were accounting for that behind the scenes. And while yes, I did pay for it with points, those 100,000 Chase points DO have a value that I could have used elsewhere. A 13 hour delay is pretty ridiculous. I...
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    Calculating Amtrak Customer Relations voucher value (blog post)

    Thanks for the link to my site. I had fun on my trip, though the 13 hour delay into Denver was annoying.... I wish there was a better way to figure out the "right amount" of compensation to get. Even when I hung up and called back on the first one, the 2nd agent had the notes from the 1st one...
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