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Thanks everybody for your advice! It is much appreciated. I have tried calling again and changing my prefixes and unfortunately it didn’t work (I’m in an Airbnb) — so I’ll visit my nearest Amtrak station and hopefully that’ll work this ticket stuff out!

Hello! As I’ve emailed Amtrak about my query and I haven’t had a response, I thought I’d post on here to see if anyone has any advice for what to do. I am from the UK currently in the USA for travel, and I booked a train from Washington DC to New Orleans which has been cancelled. When I...