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If I am correct, these are Amtrak employees posting responses? Seriously, if Amtrak does not want to improve service, then don't. I ride up with crews of nurses, medical assistants, and others and the experience matches mine. One surgical assistant was not allowed on a train last year by a...

I have been riding the NEC - Northeast Corridor - for about four years, 2 -3x per week. The conductors, for the most part, are not nice. They are rude, abrasive, condescending, and generally in a power mode for whatever reason. These are customer service representatives, and they do NOT act...