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You never want to be in a hurry riding AMTRAK.Yes,the customer service is just awful,you can not get through.

Does anyone know why the Amtrak web sight shows that train #5 is not running today(4-25-12)I looked to see what time it would be in Truckee California for today(4-25-12)and it said it was not running.I just saw it depart Truckee,California at 9:44 a.m. California time.Just a few minutes late...

I wouldnt expect them to be on time.I rode it back in August.Hope you don't get the same conductor i had on #6.He looked like Mr Clean.Didnt no **** and didn't care.It was hours late on #5 and #6.

That is a bunch of bull.They would never make anyone jump on or off a moving train.