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I'm a regular Amtrak user, here in the Very North of California. My station is Dunsmuir and the only train is the Coast Starlight, #14 Northbound and #11 Southbound. First off, the new generation of the Amtrak App on the iPhone and disconnected the Amtrak ticket application from Amtrak Rewards...

We purchased and used a California Rail Pass for a trip from Dunsmuir, CA to San Diego and return. The overall trip was a great success. The purchase of the pass was a failure, as it has to be done over the phone and we had to pick up and pay for the pass at a staffed California Amtrak station...