America meet Julie

[battalion51]

A Conductor friend of mine e-mailed me this article from the Times, and I thought I'd share it with you guys. Nice to see Amtrak get some good press.

Your Train Will Be Late, She Says Cheerily:NY Times

 

[Amtrak OBS Employee]

A Conductor friend of mine e-mailed me this article from the Times, and I thought I'd share it with you guys. Nice to see Amtrak get some good press.
Your Train Will Be Late, She Says Cheerily:NY Times

Thanks for the link bro, I heard about this yesterday and couldn't find it!!! I had seen something in our own employee publication "Amtrak Ink" in the past, so it is nice to see it published publically. OBS........

 

[EmpireBuilderFan]

Very interesting article, especially the fact that "Julie" has been successful even when other attempts at similar voice systems have failed. I like the audio slide show with recordings of Amtrak's "Julie" woven into the interview with the real Julie. There were also a couple good pictures of Amtrak equipment thrown into the slide show.

 

[battalion51]

Bringing back an old topic, sorry. I'm on hold with Cingular (grrr) and they have an automated voice system similar to Julie. But Julie offers a significant advantage, when I say "Agent" I get an agent, when I say "operator" on Cingular it keeps asking me questions. Kudos Amtrak!

 

[Chatter163]

Julie is gorgeous; I am in love with her. :lol: