Business class on the Palmetto is just like any coach seat you'd have on any Amfleet long-distance train. You receive the typical non-revenue complementary non-alcoholic beverages (sodas, coffee, juice, bottled water, etc.) in the lounge car. That's about it. What you get is a quieter ride than in coach. Before the train was cut back to Savannah, when the Palmetto was staffed out of MIA and JAX, you had a personal train attendant to bring you beverages, pillows, a blanket and help you with your bags. In addition, the car had audio-visual equipment with ear-phones passed out to to Business Class passengers for their enjoyment. As with most Amtrak trends, the audio-visual equipment was removed due to lack of maintenance and video cassette theft in Sunnyside Yard in New York. In addition, when NYP got the OBS jobs for the train, they abolished the Business Class train attendant. I don't want to downplay the benefit of being in a more private coach car, but don't expect much, its just an Amfleet coach. I believe TA still passes out blankets with the pillows, but I really just don't know. I enjoyed working this car when I was in JAX, but all good things Amtrak ever had seem to disappear. Have a good trip!
