Using the Red Cap service at Moynihan Train Hall to access the Acela: Advice and suggestions, please

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Joined
Mar 5, 2017
Messages
6
Hello,

On December 24 at 12:03, my husband and I are travelling 1st Class on the Acela from NYP to PVD. We will have quite a number of suitcases.
We last used the Acela 1st class service about 5 or 6 years ago - before the new Moynihan Train Hall was built.
On that occasion the Red Cap service was great . When we arrived at Penn Station, we found a Red Cap and the guy escorted us and our luggage to the first class lounge. He then came and collected us in good time and commandeered an escalator to transport us down to the correct track. He then got us onto the train and to our 1st class seats and stored all our luggage for us.

Is that superb service from the Red Caps still available at the Moynihan Train Hall?
 

lordsigma

Conductor
AU Supporter
Joined
Sep 15, 2017
Messages
1,373
Hello,

On December 24 at 12:03, my husband and I are travelling 1st Class on the Acela from NYP to PVD. We will have quite a number of suitcases.
We last used the Acela 1st class service about 5 or 6 years ago - before the new Moynihan Train Hall was built.
On that occasion the Red Cap service was great . When we arrived at Penn Station, we found a Red Cap and the guy escorted us and our luggage to the first class lounge. He then came and collected us in good time and commandeered an escalator to transport us down to the correct track. He then got us onto the train and to our 1st class seats and stored all our luggage for us.

Is that superb service from the Red Caps still available at the Moynihan Train Hall?
Yes red caps are available. If you go to the first class lounge just tell the attendent at the desk that you would like a red cap.
 
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