The problem is that AGR insists on mailing you the tickets if you make a reservation that is more than 1 month away from the current date. It is only if you make the reservation within 30 days of travel that you can pick up the tickets from the Quik-Trak machine.
This policy makes no sense to me at all, but it is what it is. If one pays for one's tickets, one must pay to have them mailed to you, unless you live near and board at an unstaffed station. But if your getting free tickets, Amtrak will mail them to you for free. Go figure! :blink: