Blackshirt Husker
Service Attendant
- Joined
- Dec 12, 2010
- Messages
- 107
We all know that there are more than a few mediocre ones (California Zephyr crew, listening?), but what of that rare breed-- the Sleeping Car Attendant that goes out of his/her way to make your trip enjoyable? Anyone have an SCA so good that they actually called Customer Relations to compliment the service and job performance?
My nominations:
Bobby from the Southwest Chief--good guy, friendly, very attentive. Encouraged passengers to go socialize instead of just bunkering down in the rooms--that was surprisingly appreciated and effective.
Stan from the Empire Builder--very good conversationalist, great attention to detail, patient and friendly with challenging kid travelers.
Honorable Mention:
Anonymous Dining Car Attendant and Snack Car Guy (Empire Builder, Train 7 out of Chicago): Same crew as Stan, but these guys were the best at making PA announcements of any LD train I've been on. The Dining Car guy sounded like he had a background in radio--very professional, reassuring, and pleasant. The Snack Car attendant cracked jokes over the PA and made the lounge car actually sound somewhat inviting (not easy to do when the best food you'll find there is a Sbarro Meatball sub for 6 bucks).
Anyone else have good experiences they'd like to share?
My nominations:
Bobby from the Southwest Chief--good guy, friendly, very attentive. Encouraged passengers to go socialize instead of just bunkering down in the rooms--that was surprisingly appreciated and effective.
Stan from the Empire Builder--very good conversationalist, great attention to detail, patient and friendly with challenging kid travelers.
Honorable Mention:
Anonymous Dining Car Attendant and Snack Car Guy (Empire Builder, Train 7 out of Chicago): Same crew as Stan, but these guys were the best at making PA announcements of any LD train I've been on. The Dining Car guy sounded like he had a background in radio--very professional, reassuring, and pleasant. The Snack Car attendant cracked jokes over the PA and made the lounge car actually sound somewhat inviting (not easy to do when the best food you'll find there is a Sbarro Meatball sub for 6 bucks).
Anyone else have good experiences they'd like to share?
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