TheCrescent

Sure, people’s experiences and needs vary. For me, before providing services that I don’t want, the SCA should say, when stopping by at...

At least on the arilines that offer pre-selection of food choices, you do not have to do so when you make a reservation. You can do so...

The reservation system will need a major upgrade to do some of these things. Allow sleeper passengers to order what meals they want when...

Start afresh. Rebrand Amtrak and get a new logo. Give priority hiring of on-board staff to graduates with hospitality services...

That actually may be closer to reality if Congress doesn’t get a more appropriate BOD, than the current nominees and chairman. I think...

If Amtrak turned a profit congress would have almost no say in their operation. Not saying that should be the goal but congress meddles...

Amtrak’s approach: plenty of nasty employees combined with a system that emphasizes lots of contact between employees and passengers...

There certainly are Amtrak employees that are kind and authentic - goodness I used to have a waitress on the crescent who would knock on...

I’m not sure how many times you’ve tried it but I’d you ever get the coupons again I’d suggest trying it again and see how a different...

The draconian Amtrak attendants in Acela first class have pulled the "you will walk the plank" Spiel about getting close to the galley...

This thread has been castigating "rude" Amtrak staff for over 13 years... I was surprised to read though that someone had received rude...

I've never been told I couldn't go through the kitchen, and I've done so multiple times to go to the restroom. I've even been "taught"...

My parents and I did a trip to Harrisburg for two nights earlier this week. I've been on the Keystone before, but not since I learned...

Amtraks poor customer service is why I never recommend it to anyone I know. I have friends that would probably thoroughly enjoy a slow...

Finally TriRail finding its way to Miami Central...