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did you go to williams or flagstaff via amtrak? and then did you stay at that hotel at the santa fe station? did you rent a car?

so no shuttle from amtrak to williams? when you do the route on amtrak tickets, you and list williams as your destination depot it says two segments, one being a shuttle...if you rented a car, did you drive to the canyon, or go on the grand canyon train?

i am working on my amtrak voucher that is about to expire...thinking of doing a cross country trip starting and ending in chicago. #1 would be a trip to the grand canyon...can anyone help with how this works from the amtrak station...where to get off and how to get to the grand canyon. # 2 i...

This is what scares me about travel on Amtrak. I own a tour company and we used to do a long Amtrak trip each year. This year, I thought I had my tickets and when I called back needing some info, i was informed my trip had been cancelled. I had reservations for 40 people. The agent didn't...

I got a travel voucher when my sleeper car flooded. Everyone else got a refund, and I have tried to get a refund instead of a travel voucher, but they are not budging. I have even contacted my Senators...

wow reading the other responses, I feel i have missed something as I have never been offered the famous stew. I have taken long trips on Amtrak for close to 15 years. I own a tour company and up until recently, I have taken a group of 30-40 people on a long trip from Mid Iowa to California and...

I think it is nice looking, but very much a pain to use. I bring a group through here every year, and it is so long a walk and mixed up. The people are not very kind either. The way they work a group changes every year. they have us jumping from one floor to another. And by the time you get...

I wasn't thinking completely when i responded before. If I did a micro group, I could get 6 roomettes and 2 bedrooms in each group. plus any coach number. and the group department does more than one group for each train. as i was told. So there could easily be 2 micro groups or one large...

I understand what you are saying, and I am sure it is nicer for individuals to have a chance to get rooms...but limiting us to only 12 is just a little tight...and 15 or 16 rooms makes it more desirable for small group travel companies. I know if I was a big company, the rules change, but that...

I am working on a group booking that I had canceled from 2020 trip wanting to reschedule for 2021. Everyone on my trip has been most patient and I simply wanted to duplicate the trip for 2021. I called exactly 11 months from the day of departure. My group agent was most kind and got me all...

I had a group scheduled for this year and had to cancel the trip because the event canceled. I did get most of the money returned along with a 5000.00 voucher. Now I am trying to reschedule this group and I have run into so many road blocks. I had to wait 11 months out to make reservation...

Thanks for following my saga...the tickets came fed ex and I was told to deny the delivery and it would be returned 3 business days, meaning Thursday and my due date was Friday...then I checked tracking yesterday and it said the delivery would be Monday. I got very excited and called fedex...

well now there is a new fold...I was told I had 90 days out to cancel...that would be April 3. I canceled on Monday March 30 and was told they had already sent out my tickets...earlier than my cut off date..no explanation, but now, when I call, they said they couldn't cancel without those...

thanks all, I have decided to try to reschedule the trip for 2020, hoping Amtrak doesn't make anymore changes to group travel restrictions...and hoping they will let me float the 5000.00 voucher I got for bad things that happened to the group the year before...it is a 12day trip and hoping all...

another question...I was given a 5000.00 voucher as we go each year on a group Amtrak trip. we had problems and flooding and I was given the voucher to use within a year...if I cancel my trip, the total cost was 32,000.00 - the voucher...can I expect to loose the voucher or will they extend...

I have to go through group sales. in the past, I had a great person that was the supervisor in California...last year they moved the office to Pennsylvania and they are not as considerate..or shall I say as personal as they never let me talk to the same person and the supervisor will never talk...

I have a bus group of that I have reserved 10 roomettes and 4 bedrooms plus some coach seating. can't seem to get Amtrak to extend our cutoff date...we depart on July 3...we have to make a decision to cancel with full refund by April 1. Would like another month to think about it in hopes it...